Order Tracking
Track Your Pairings Order
Use this page to check the status of a Pairings wine-and-gourmet gift and follow available delivery updates.
Enter Your Order Details
Use the tracking widget below to view available updates for your Pairings order. Have your order number and email address ready if required.
Tracking details become available once your order has been processed and prepared for delivery.
Tracking Details
What Order Tracking Can Help With
Order Status
Check whether your order has been received, prepared, or moved into the delivery process.
Delivery Progress
View available delivery updates for your gift, depending on the destination, courier, and delivery method.
Recipient Delivery
Confirm available information related to the recipient delivery experience once updates are posted.
Delivery Timing
Delivery Updates May Vary
Wine and gourmet gift delivery options, timing, and tracking details may vary by destination, product availability, delivery capacity, and applicable regulations. Some updates may appear only after the order has moved into the delivery process.
Need More Help?
Questions About Your Pairings Order
Use the Support Widget
If tracking does not answer your question, use the support widget for help with order details, delivery questions, recipient information, or gift updates.
Call Pairings
For direct support, call Pairings at 800-651-9978.
Have Details Ready
When contacting support, include your order number, recipient name, delivery destination, and the email used at checkout when available.
Availability & Substitutions
Prepared with the Gift Experience in Mind
Because wine and gourmet products can vary by availability, substitutions may be made when necessary. In all cases, the overall balance, quality, presentation, and value of the gift are maintained.
