Accessibility
Last updated: June 6, 2026
Our Commitment to Accessibility
Pairings is committed to making this website accessible and usable for as many visitors as reasonably possible, including individuals with disabilities. We want visitors to be able to browse the website, review wine and gourmet gift information, access delivery information, use support resources, and complete purchases with reasonable ease.
We strive to improve the accessibility and usability of this website on an ongoing basis.
Accessibility Standards
Our goal is to align this website with generally recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, where reasonably possible.
Accessibility considerations are included in our website design, development, content, and review practices. We work to identify and address potential barriers as technology, standards, and website features evolve.
Ongoing Efforts
Accessibility is an ongoing process. We review this website and make updates intended to improve usability, including:
- Improving keyboard navigation and screen reader compatibility where reasonably possible
- Supporting readable text, clear page structure, and appropriate heading hierarchy
- Reviewing color contrast and visual presentation for usability
- Using descriptive text for relevant images and non-text content where appropriate
- Reviewing new content, features, and page updates with accessibility in mind
Because this website is dynamic and may include third-party tools, applications, payment services, order tracking features, support widgets, or other integrations, some content or functionality may not yet be fully accessible.
Third-Party Content and Tools
Some features or content on this website may be provided by third parties, including payment processors, embedded applications, support tools, order tracking tools, or other service providers. While we encourage accessibility best practices from third-party providers, Pairings does not control all third-party content or functionality and cannot guarantee that those services will always meet accessibility standards.
Assistance and Feedback
If you experience difficulty accessing any part of this website, or if you need assistance placing an order, selecting a wine or gourmet gift, using the support widget, using the order tracking widget, accessing delivery information, or finding information, please contact us.
We welcome accessibility feedback and will make reasonable efforts to review and address accessibility concerns where feasible.
Contact Us
If you have questions about accessibility or need support using this website, please contact the Pairings customer service team through the contact methods listed on this website. You may also call us at 800-651-9978.
When contacting us about an accessibility issue, please include the following information when available:
- The webpage, tool, or feature you were trying to access
- A brief description of the issue you encountered
- The assistive technology, browser, device, or operating system you were using, if applicable
- Your preferred contact method for follow-up
Continuous Improvement
Pairings is committed to continually improving the accessibility of this website. We view accessibility as an important part of providing a usable online experience for all visitors.